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Frequently Asked Questions

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If you cannot find answer to your question in our FAQ, you can always contact us. We will answer to you shortly!

Contact Us

You can book by visiting our office, calling us, or filling the contact form on our website. Our team will guide you through the complete process.

You need a valid Pakistani passport (minimum 6 months validity), National ID Card, recent photographs, and completed visa application form. Additional documents may be required based on your status.

Visa processing time varies by country. Typically Umrah visas take 5-7 working days, UK/Schengen visas take 15-20 working days. We'll advise you on the exact timeline during consultation.

Yes! We specialize in creating customized travel itineraries tailored to your preferences, budget, and schedule. Contact us to discuss your requirements.

We accept cash, bank transfer, and online payment. Installment plans are available for Hajj packages. Please contact our office for details.

Travel insurance is optional but strongly recommended. We offer comprehensive travel insurance that can be added to any package at an additional cost.

We cater to both individual and group travelers. For Hajj, women under 45 must travel in a group or with a mahram. For Umrah and other tours, you can travel individually.

Cancellation policies vary by package and airline. Generally, cancellations made 30+ days before departure receive a partial refund. Please review the terms when booking.

Yes, airport transfers are included in most of our packages. We also offer standalone airport transfer services for a nominal fee.

We provide regular updates on your visa status via phone and WhatsApp. You can also contact our office anytime for the latest status update.